Thursday 19 April 2007

Quality Assurance Checks


Some people take things to extremes. Some people will just not take your word for it that you are presenting good programmes and developing good station procedures. Well, when I say 'some people' I do, of course, refer to our Station Manager, Irene.


So determined was she to ensure that we were doing things just right she got herself admitted to Ward 19 just to be positive. Well, OK, so she was actually ill as well.


Presenters like Duncan who was playing his first ever show was scared to death at the thought that the big boss was listening in from her bedside and could phone him over immediately he made a mistake. He stumbled on regardless. She did phone him but only to say he had done a good job.


We are delighted that our Manager was cared for by wonderful nurses like Margaret Ann and Donna who are in the picture and surrounded by delightful ladies like Peggy McBennett and Betty Nelson who are also in the picture.


Many thanks to all the staff in Ward 19 for making our manager's stay so comfortable and for taking such good care of her. Now.... about that request you wanted ...?